SeeYourClicks - STOP click fraud on Google Adwords!

Frequently Asked Questions

(click each question to show its answer)

Do you need my original document for a Certified Translation?

Usually not! All we require is a clear legible copy of the document(s) in order to certify the translation; we will always let you know if we require the original document.

It is important however that you submit a reasonably good quality copy. Please note that any illegible text will be labelled as such.

Sworn or certified translations?

In the UK, the sworn translation is purely theoretical whereas it is pretty much the principal term used abroad for official translations. The UK equivalent is simply referred to as a ‘Certified Translation’ and this is what the main UK authorities and institutions will require as part of an application.

How can I send my documents over to you for translation?

The best way to send the document(s) is to email us a copy of your document, or to upload it using our free quotation form. Alternatively you can send your document by fax or a photocopy by post.

Will a Certified Translation meet my requirements?

In our experience the standard certification will satisfy UK organizations such as the Home Office, consulates, insurance companies, academic and educational institutions, UK Naric, UK employers, banks and the Passport Agency.

Legalisation requirements do however vary from institution to institution and from country to country, so if you are in any doubt as to what type of certification is necessary for your document you should contact the relevant institution directly.

If submitting your translated document to a UK court it was previously necessary to have it certified before a solicitor. The rules have just recently changed, and the translator can simply sign a standard statutory declaration which we use here at Certified Translation Services. If the translation is to be used outside the UK it may also require certification by a Notary Public and legalisation by the Foreign and Commonwealth Office (FCO) as well as translation. Please contact your local consular service for more information to ensure you request the correct level of certification.

How long does it take?

We can normally prepare your translations within 3-4 business days for translation and certification. You will need to allow another 1-3 days for postage. A next day delivery service is also available where documents are required urgently. An urgent rate will apply where an express service is required.

We will give you a time estimate on providing a quote for the service.

How can I submit my document(s)?

You can send us your document(s) using one of four options:

  1. By uploading it using our Free Quotation form
  2. By sending it as an attachment in an email
  3. By faxing it to us on +44 (0) 208711 3434
  4. By posting us a copy of your document

In the vast majority of cases a good quality copy of your document will suffice and you would only need to send us the original document if we request it explicitly.

You can upload documents in Word format (.doc or .docx), PDF format, Open Office format (.odt), as Rich Text (.rtf), or as scanned images in .JPG format.

Please ensure that absolutely ALL parts of the document(s) are included, as we translate everything that appears in the document(s). All illegible or amended sections of the document(s) will be labelled as such in the translation.

What are your fees?

Most documents cost from £30.00-£45.00 plus VAT per page. We offer discounts on larger projects such as translations of course syllabuses where the client may need to translate up to 80-90 pages in one go.

How would you certify the translation?

The basic requirement in the UK is that a declaration must state that the translation has been made by a qualified translator or an accredited company, and that it is accurate. It should be attached to the translated document. This declaration can be signed by the translator or a representative of the translation company depending on where it is to be sent.

For translations that will be sent abroad, it is sometimes necessary to have the declaration signed in the presence of a Notary Public, depending on the purpose of the translation and the country where it will be used.

In some countries, such as Brazil, translators undergo a selective examination process or are appointed by a court or Government authority to be recognized as “sworn translators”.  In such cases, a translation by a sworn translator is an official document in its own right and no further certification or legalisation is usually required for official use in that country.

Are you able to verify equivalence for academic qualifications obtained abroad?

No. The organization that deals with this procedure is UK Naric. We can only provide a certified translation which must then be submitted to UK Naric.

My name is spelt incorrectly in my original document. Can you correct this in the translation?

No. We are obliged to translate the document exactly as it is. If there are mistakes in the original document, you should contact the issuing authority directly and ask them to amend the document and reissue a corrected version.

Standard page

The standard page, in the case of our certified translations, contains approximately 320 words of source text (from the original document). An incomplete standard page shall be rounded up to the nearest half page.

Example:

  • The source text contains 250 words - payment for one standard page is due.
  • The source text contains 450 characters - payment for 1.5 standard pages is due

Why an online translation service?

Quite simply to save you time and money! Who has the time nowadays to carry documents up and down the UK for a translation? It is obviously much more comfortable to upload a document or email it as an attachment without leaving one’s home – or, at the worst, to pop out to the local internet café to do this.

Can I deliver/collect the documents in person?

We offer online translation services, but on rare occasions where a document is extremely urgent some clients do come in person to collect their material.

However it is much more practical to deliver documents using our website or by email, or post, where these options are viable.

How much do I have to pay extra for the translation to be posted to my address?

The answer is short: Nothing at all.

The cost of sending the translation by First Class Royal Mail is included in the price of service.

In special cases, for a £18 surcharge (including VAT) we can use the Royal Mail Special Delivery service, whereby the delivery is guaranteed on the next working day after posting.


Call our experts on
020 3582 7240

 

Get a free translation quotation

*All fields required

4.82 Average

256 Reviews

Anonymous

Very fast service and very helpful service from Natalie Datson. Thank you

Posted 1 day ago

Abhishek Katiyar

I asked for an urgent request to translate a document of 15 pages. It was done way before than promised and exceeded my expectations. Great work! Will definitely recommend using their services.

Posted 1 week ago

Anonymous

very good service

Posted 1 week ago

Heleanna Perez

Muy buen servicio.si lo recomiendo.

Posted 1 week ago

Miguel Lopes

Easy and practical on all the process.

Posted 2 weeks ago

Matt Winchester

Certified Translation Services delivered an excellent and speedy service. I would certainly recommend their services to anybody who had a translation requirement.

Posted 2 weeks ago

Colin Wells

I was very impressed with the service provided especially compared to a service provided by another company used which was very poor and expensive as well. I only wish I had found your service first. Would definitely use again. Many thanks, Colin

Posted 2 weeks ago

Mark Mayer

Not the first time I use and definitely not the last one! Always fast and reliable service from them. Totally recommend!

Posted 3 weeks ago

ranya marrakchi

Brilliant service , and excellent certified translation . Very quick , and the staff are very good . Some people say it’s expensive but if you think about it you getting professional translation .

Posted 3 weeks ago

Anonymous

Fast and professional service ,very happy will recommend

Posted 3 weeks ago

Mary Jo Martin

Highly professional and right on time with what they said would happen. I appreciated the quote within the hour and the quality of the work and the presentation was excellent. I would recommend them anytime.

Posted 4 weeks ago

Moustafa Joesef

I really appreciate their quick work and excellence in service

Posted 1 month ago

Elvira Papaleo

Fast and efficient service. Had a problem with the first translation and they provided me with a new revised one within two days.

Posted 1 month ago

Anonymous

professional

Posted 1 month ago

Klaudia Kaczor

Professional and cheap. I am very happy with their work ;)

Posted 1 month ago

Anonymous

All goof. Very quick translated and delivered. High quality paper and print. I can highly recommend.

Posted 1 month ago

Matilda Halili

Very pleased with service provided by Carolie Alanic as she was very quick at answering to my emails also very clear at the information that she sent and my translation was finished on a reasonable time. Will suggest the service to other people.

Posted 1 month ago

Mary-Ellen Field

Excellent service. Will definitely use again

Posted 1 month ago

Ana Guedez

Excelente, personas super serias y confiables. Super rapido todo. Muy profesional

Posted 1 month ago

Jose Hernandez

The service was courteous, prompt and extremely professional. It made my stressful visa requirements for emigrating a smooth and easy process.

Posted 1 month ago

Ana Mutao

I am really happy with my Translation because as soon I looked it I could see how perfect it was done. Thank you!!!

Posted 1 month ago

Svetlana Vaccari

Very quick service.

Posted 1 month ago

Anonymous

Quick, easy and efficient.

Posted 1 month ago

Timothy Ching

They provide excellent services!!

Posted 1 month ago

Aj Woods

Very professional, quick service and sensitive to my needs

Posted 1 month ago

Anne Jordan

Quick response. Offer express service. Work nicely presented. Pleasant staff.

Posted 1 month ago

Mouctar Diallo

it's been a great job. Thank you for the service

Posted 1 month ago

Anonymous

Friendly customer service with fast response time. My translated documents arrived very quickly and were accurate. Would recommend and use again.

Posted 1 month ago

Sonia Kamara

Very good worth it services and perfect translation.

Posted 1 month ago

Ekaterina Lari

This is the fastest most professional translation service I have used in London. The staff is incredibly helpful. The translation quality was impeccable and arrived on time, as promised. Couldn't recommend highly enough. Will be using them again.

Posted 1 month ago

Stella Howard

I needed a Decree Absolute translated from Danish to English. Certified Translation Services were brilliant. The service was excellent and the staff were polite and very helpful. Stella Howard. Rugby.

Posted 1 month ago

Sioneia Sirene Raabe Pinto

Excelente prestação de serviço e atendimento. Nota 10.

Posted 1 month ago

Anonymous

Used this service twice now. On each occasion I have received accurate, speedy and efficient service. Would recommend

Posted 1 month ago

Javier Pordomingo

Great. Good service.

Posted 1 month ago

Anonymous

Excellent sevice. Came back with a quote quickest. Really impressed with my case handlers professionalism 😃

Posted 1 month ago

Ana Jaramillo

I am very happy with the translation service, they are fast, safe and very professional, especially they give you all the information you need by phone or via email. I recommend it 100% I am always using your service.

Posted 1 month ago

Tanya Tanna

I am extremely pleased with the services provided by Certified Translation Services. Customer Service is exceptionally good, attention to details outstanding. I will highly recommend the company to all my friends.

Posted 1 month ago

Gerard Dupassage

I used your services twice, both times was very satisfied with the quality of the translations and the speed with which it was done. If I need your services again I wouldn't hesitate to call on you.

Posted 1 month ago

Anonymous

Excellent service and very pleasing end result

Posted 2 months ago

Sioneia Sirene Raabe Pinto

Excellent services...

Posted 2 months ago

Konrad Grosser

Professional, prompt, proper. Recommended.

Posted 2 months ago

Anonymous

Excellent service. Quite quick to reply custumer service e-mails, punctuality and accuracy to deliver the work. Definitely recommend.

Posted 2 months ago

Asha Bali

It was excellent service

Posted 2 months ago

Quintus du Bruyn

Excellent service from Dutch to English, thank you very much!

Posted 2 months ago

Sameer Dhanji

Have used them twice and service has been excellent.

Posted 3 months ago

Anonymous

The service provided was in a very professional way. I received high-quality translations promptly. I am very pleased with the services.

Posted 3 months ago

Anonymous

We needed our documents certified translated in order to get married abroad and thankfully despite severe weather conditions preventing the RM collection...Simon pulled out all the stops to redo some papers to email originals to our registrar...brilliant job thank you!

Posted 3 months ago

Anonymous

Quick and easy

Posted 3 months ago

Mohammad Riaz

Very happy and was very easy And very fast

Posted 3 months ago

David Ruaux

I was really pleased with the service provided by CTS. I needed a marriage certificate translated urgently and CTS we able to accommodate with their next day service. The translation was spot on and I would happily recommend this company.

Posted 3 months ago