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Frequently Asked Questions

(click each question to show its answer)

Do you need my original document for a Certified Translation?

Usually not! All we require is a clear legible copy of the document(s) in order to certify the translation; we will always let you know if we require the original document.

It is important however that you submit a reasonably good quality copy. Please note that any illegible text will be labelled as such.

Sworn or certified translations?

In the UK, the sworn translation is purely theoretical whereas it is pretty much the principal term used abroad for official translations. The UK equivalent is simply referred to as a ‘Certified Translation’ and this is what the main UK authorities and institutions will require as part of an application.

How can I send my documents over to you for translation?

The best way to send the document(s) is to email us a copy of your document, or to upload it using our free quotation form. Alternatively you can send your document by fax or a photocopy by post.

Will a Certified Translation meet my requirements?

In our experience the standard certification will satisfy UK organizations such as the Home Office, consulates, insurance companies, academic and educational institutions, UK Naric, UK employers, banks and the Passport Agency.

Legalisation requirements do however vary from institution to institution and from country to country, so if you are in any doubt as to what type of certification is necessary for your document you should contact the relevant institution directly.

If submitting your translated document to a UK court it was previously necessary to have it certified before a solicitor. The rules have just recently changed, and the translator can simply sign a standard statutory declaration which we use here at Certified Translation Services. If the translation is to be used outside the UK it may also require certification by a Notary Public and legalisation by the Foreign and Commonwealth Office (FCO) as well as translation. Please contact your local consular service for more information to ensure you request the correct level of certification.

How long does it take?

We can normally prepare your translations within 3-4 business days for translation and certification. You will need to allow another 1-3 days for postage. A next day delivery service is also available where documents are required urgently. An urgent rate will apply where an express service is required.

We will give you a time estimate on providing a quote for the service.

How can I submit my document(s)?

You can send us your document(s) using one of four options:

  1. By uploading it using our Free Quotation form
  2. By sending it as an attachment in an email
  3. By faxing it to us on +44 (0) 208711 3434
  4. By posting us a copy of your document

In the vast majority of cases a good quality copy of your document will suffice and you would only need to send us the original document if we request it explicitly.

You can upload documents in Word format (.doc or .docx), PDF format, Open Office format (.odt), as Rich Text (.rtf), or as scanned images in .JPG format.

Please ensure that absolutely ALL parts of the document(s) are included, as we translate everything that appears in the document(s). All illegible or amended sections of the document(s) will be labelled as such in the translation.

What are your fees?

Most documents cost from £30.00-£45.00 plus VAT per page. We offer discounts on larger projects such as translations of course syllabuses where the client may need to translate up to 80-90 pages in one go.

How would you certify the translation?

The basic requirement in the UK is that a declaration must state that the translation has been made by a qualified translator or an accredited company, and that it is accurate. It should be attached to the translated document. This declaration can be signed by the translator or a representative of the translation company depending on where it is to be sent.

For translations that will be sent abroad, it is sometimes necessary to have the declaration signed in the presence of a Notary Public, depending on the purpose of the translation and the country where it will be used.

In some countries, such as Brazil, translators undergo a selective examination process or are appointed by a court or Government authority to be recognized as “sworn translators”.  In such cases, a translation by a sworn translator is an official document in its own right and no further certification or legalisation is usually required for official use in that country.

Are you able to verify equivalence for academic qualifications obtained abroad?

No. The organization that deals with this procedure is UK Naric. We can only provide a certified translation which must then be submitted to UK Naric.

My name is spelt incorrectly in my original document. Can you correct this in the translation?

No. We are obliged to translate the document exactly as it is. If there are mistakes in the original document, you should contact the issuing authority directly and ask them to amend the document and reissue a corrected version.

Standard page

The standard page, in the case of our certified translations, contains approximately 320 words of source text (from the original document). An incomplete standard page shall be rounded up to the nearest half page.


  • The source text contains 250 words - payment for one standard page is due.
  • The source text contains 450 characters - payment for 1.5 standard pages is due

Why an online translation service?

Quite simply to save you time and money! Who has the time nowadays to carry documents up and down the UK for a translation? It is obviously much more comfortable to upload a document or email it as an attachment without leaving one’s home – or, at the worst, to pop out to the local internet café to do this.

Can I deliver/collect the documents in person?

We offer online translation services, but on rare occasions where a document is extremely urgent some clients do come in person to collect their material.

However it is much more practical to deliver documents using our website or by email, or post, where these options are viable.

How much do I have to pay extra for the translation to be posted to my address?

The answer is short: Nothing at all.

The cost of sending the translation by First Class Royal Mail is included in the price of service.

In special cases, for a £18 surcharge (including VAT) we can use the Royal Mail Special Delivery service, whereby the delivery is guaranteed on the next working day after posting.

Call our experts on
020 3582 7240


Get a free translation quotation

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4.80 Average

260 Reviews


Surpreendeu com a praticidade e retorno eu amei o serviço prestado e vou voltar a fazer traducoes com vocês

Posted 20 hours ago


The staffs are very polite and they replies email very promptly. They are very helpful. I would definitely recommend them. If you are looking for a professional translation service, Choose them and I promise you won’t regret it. Excellent service.

Posted 2 months ago


Looking for a service to translate a long commercial document, I found Certified Translation Services online. From the outset their contact was quick, easy, consistent and professional, with a high level of accuracy and well explained information. The document was returned translated within the projected timescale of three days, to a high standard. I would use Certified Translation Services again without hesitation.

Posted 3 months ago


Very fast service and very helpful service from Natalie Datson. Thank you

Posted 3 months ago

Abhishek Katiyar

I asked for an urgent request to translate a document of 15 pages. It was done way before than promised and exceeded my expectations. Great work! Will definitely recommend using their services.

Posted 4 months ago


very good service

Posted 4 months ago

Heleanna Perez

Muy buen lo recomiendo.

Posted 4 months ago

Miguel Lopes

Easy and practical on all the process.

Posted 4 months ago

Matt Winchester

Certified Translation Services delivered an excellent and speedy service. I would certainly recommend their services to anybody who had a translation requirement.

Posted 4 months ago

Colin Wells

I was very impressed with the service provided especially compared to a service provided by another company used which was very poor and expensive as well. I only wish I had found your service first. Would definitely use again. Many thanks, Colin

Posted 4 months ago

Mark Mayer

Not the first time I use and definitely not the last one! Always fast and reliable service from them. Totally recommend!

Posted 4 months ago

ranya marrakchi

Brilliant service , and excellent certified translation . Very quick , and the staff are very good . Some people say it’s expensive but if you think about it you getting professional translation .

Posted 4 months ago


Fast and professional service ,very happy will recommend

Posted 4 months ago

Mary Jo Martin

Highly professional and right on time with what they said would happen. I appreciated the quote within the hour and the quality of the work and the presentation was excellent. I would recommend them anytime.

Posted 4 months ago

Moustafa Joesef

I really appreciate their quick work and excellence in service

Posted 5 months ago

Elvira Papaleo

Fast and efficient service. Had a problem with the first translation and they provided me with a new revised one within two days.

Posted 5 months ago



Posted 5 months ago

Klaudia Kaczor

Professional and cheap. I am very happy with their work ;)

Posted 5 months ago


All goof. Very quick translated and delivered. High quality paper and print. I can highly recommend.

Posted 5 months ago

Matilda Halili

Very pleased with service provided by Carolie Alanic as she was very quick at answering to my emails also very clear at the information that she sent and my translation was finished on a reasonable time. Will suggest the service to other people.

Posted 5 months ago

Mary-Ellen Field

Excellent service. Will definitely use again

Posted 5 months ago